Feedback from our previous clients
Tom did an exquisite job of helping us purchase our house. He was truthful and honest and very experienced and knowledge of his career, he pointed out the bads of houses we looked at, especially structural wise, none-licensed/illegal add-ons and such. For being a first-time home buyer, we knew nothing and we've learned a lot from him; he had made the process so easy for us. He went out of his way and well beyond our expectations to assist us. From lining up the perfect inspectors, worker/contractor to perform works needed and kept us updated every step of the way. I always felt we were taken care of and informed. It was a pleasure working with Tom and, should there be an opportunity in the future, I would definitely work with him again. We would recommend him very highly to anyone who is looking for a real professional to buy/sell their home.
I had an opportunity to work with Tom Stynes with StynesGroup again as we were planning to purchase the home we were renting. In the past he helped us buy and sell our prior condo in Santa Clara. Tom is a terrific real estate agent, very knowledgeable about all of Santa Clara County. Tom is also great to work with because he is so experienced he is able explain the complex challenges of buying and selling a home in layman terms. We always felt confident that Tom had our best interests in mind when negotiating and maneuvering through the buying/selling process.
When we decided to sell our home, we thought it would be an easy and straight-forward process if we priced it right... surprise - it wasn't, and probably will never be unless you totally luck out. Stuff happens: local markets can quickly change, offers can fall through... Then it really pays to have a professional that keeps you focused on the goal at hand, coaches you, and proceeds to screen offers and score a committed, qualified buyer. And, furthermore, skillfully and successfully negotiates with a great sense for all parties' motivations and with his clients' best interests in mind. Tom is such a professional. It was not easy to let go of my house of 15 years due to a period of personal change aka divorce.
To top it off, the local market had overheated and started to turn some just as we went to market. It never fazed Tom: he kept providing the right guidance and the offer came in within 7 weeks of going to market. I will buy a home again in the next 18 months - and I would want to buy it with Tom as my agent. Enthusiastically recommended. And that's not because it was a transaction where everything turned out right by sheer luck: it is because there were issues, and Tom dealt with all of them with utter and total professionalism, driving a successful outcome.
We worked with Tom for a couple of years in a really competitive real estate market. We were looking for just the right home, but competing against multiple offers in a market that had very low inventory. Tom did a terrific job with market analysis to help us make competitive offers, but without way over bidding on a property.
A few properties did get away from us, but the properties that did get away from us went $100,000 - $200,000 over asking and were all cash offers. The home we finally had a winning bid for was the nicest home we bid on and we couldn't be more pleased with it. Tom put a lot of effort into helping us come up with that winning bid, without over paying. As a matter of fact, the bid amount on the home was the exact amount the home appraised for.
This was actually amazing as most homes we bid on had over 20 offers that were ridiculously higher than the value of the home. Another great thing about Tom, is that he is extremely responsive. I'd say 90% of the time I called him he would pick up the phone. On the few occasions when I left a voicemail he would call back in a matter of minutes. Tom was always very quick to meet us at homes we were interested in viewing, and he was very flexible with timing. If you are buying or selling a home, I would highly recommend working with Tom.
I've been working with Tom Stynes and StynesGroup for several years providing interior design and staging services for many of his real estate listings. It has been a pleasure to work with such a professional real estate team. Tom and his team are always looking to see how we can showcase their listings to assure quick sales and at the same time get their clients the highest possible sales price. As a professional in the industry, it's rare to see how Tom can have such attention to detail yet stay "big-picture". He is always looking to find ways to assure his listings are found by potential buyers. Over the years, he has introducing new and imaginative ways to photography his listings, the virtual tours his uses, even the contractors they use to prep a home are all handpicked by Tom with one purpose. How can the client experience be made better? I highly recommend Tom and StynesGroup as being one of the best Real Estate teams in the Silicon Valley.
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StynesGroup Inc., a Keller Williams Team
2101 S. Bascom Avenue, Suite 101, California 95008